Effective Date: August 5, 2026
Website Address: https://gentlepawreiki.com
Brand: Gentle Paw Reiki
At Gentle Paw Reiki, we are committed to protecting your privacy and ensuring a safe, serene online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, leave comments, subscribe to our email updates, or purchase digital printables and guides for your pet.
1. Who We Are
Gentle Paw Reiki provides digital resources, printables, and guides designed by a Certified Animal Reiki Master to help pet owners support their companion animals through gentle, non-invasive energy care.
Our website address is: https://gentlepawreiki.com.
For any privacy-related questions, you can reach us at privacy@gentlepawreiki.com (or via our Contact Page).
2. Personal Data We Collect & Why We Collect It
A. E-Commerce & Account Information
When you purchase digital printables, journals, or guides from our shop, we collect the necessary information to process your order and deliver your download links. This includes:
- Contact Details: Your name, email address, and optional billing address.
- Order History: Details about the digital items you purchase and download timestamps.
- Account Information: Username and password if you create an account to manage your downloadable files.
Note: We do not store your financial or payment card details on our servers. All payment processing is handled securely by trusted third-party payment gateways (such as Stripe or PayPal).
B. Comments & Reviews
When visitors leave comments or product reviews on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in automated spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment or review, your profile picture is visible to the public in the context of your comment.
C. Media
If you upload images to the website (such as sharing a photo of your pet in a product review or community space), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.
3. Cookies & Tracking Technologies
We use cookies to improve your browsing experience, remember your shop cart contents, and ensure smooth delivery of your digital downloads.
- Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These last for one year.
- Session & Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes these cookies.
- Shopping Cart Cookies: WooCommerce uses temporary cookies to keep track of items added to your cart while you browse our digital store.
4. Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., videos, audio tracks, or articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
5. Who We Share Your Data With
We prioritize your trust and never sell your personal information. We only share necessary data with trusted service providers who help us operate our shop:
- Payment Processors: Transaction data is securely shared with payment providers (e.g., Stripe, PayPal) to process payments.
- Password Resets: If you request a password reset, your IP address will be included in the reset email for security verification.
- Spam Detection: Visitor comments and inquiries may be checked through an automated spam detection service.
6. How Long We Retain Your Data
- Comments & Metadata: Retained indefinitely so we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
- Customer Accounts & Order History: For users who register on our website or purchase digital goods, we store the personal information provided in their user profile and purchase records indefinitely to ensure lifetime access to their digital download links and for administrative tax compliance.
7. What Rights You Have Over Your Data
If you have an account on this site, have purchased digital products, or have left comments, you have the right to:
- Data Export: Request an exported file of the personal data we hold about you, including any data you have provided to us.
- Data Erasure: Request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, tax, or security purposes.
To make a request, please contact us at privacy@gentlepawreiki.com.
8. Holistic & Veterinary Disclaimer Reminder
Gentle Paw Reiki provides digital resources intended for holistic well-being, grounding, and complementary energetic support for pets. Our digital downloads do not collect medical history, nor do they provide veterinary diagnosis or medical care. Always consult your licensed veterinarian for health concerns regarding your animals.